Monday, June 17, 2013

What is the deal on American Airlines' Choice Class of Service?

A client called me today about the new American "Choice Classes." The way it was explained to her, if you pay a bit more you don't have to pay a change fee. True. What the agent failed to tell her is that you are still stuck with paying difference between the new fare and the old fare. So while you escape the $200 fee, you will still be hit with the new fare which could be any amount up to and over $1000 depending on the itinerary.

Choice might be a help - and there are other benefits - but you still have to pay for changes.
Here is a complete breakdown in the various levels of Choice.

Choice

With this option, you select the individual perks you want to enjoy. Start with the standard benefits of pre-reserving your seat and earning AAdvantage® miles, then add any extra benefits you would like. Want to be among the first to board? Or perhaps relax in the Admirals Club®? You have the freedom to design a travel experience tailored to your preferences.
    Choice includes:
  • Pre-reserved seat
  • Earn AAdvantage miles

Choice Essential

With Choice Essential, your trip automatically becomes easier and more flexible. On top of our standard benefits, you'll enjoy extra perks that make your flight even more convenient: Check a bag, be among the first to board and have the option to change your flight without a fee.
If you're an AAdvantage® elite status member, you'll receive all the benefits you already enjoy, plus you'll be able to check a third bag. AAdvantage® Executive Platinum members receive an additional fourth bag with purchase of this fare.
    Choice Essential includes:
  • 1 checked bag
  • Group 1 Boarding
  • No change fee (any difference in fares would still apply)
  • Pre-reserved seat
  • Earn AAdvantage miles

Choice Plus
Looking for a way to make travel more comfortable, convenient and worry-free? Choice Plus means you can call off the search. If your plans change on a moment's notice, it's not a problem. You can standby for a different flight or even change your flight on the day of travel with no change fee. You'll also be one of the first to board, check a bag, enjoy a free drink and earn more AAdvantage® miles.
If you're an AAdvantage elite status member, you'll receive all the benefits you already enjoy, plus you'll be able to check a third bag. AAdvantage® Executive Platinum members receive an additional fourth bag with purchase of this fare.
  • 1 checked bag
  • Group 1 Boarding
  • No change fee (any difference in fares would still apply)
  • Same-day flight change
  • Same-day standby
  • Premium beverage on board
  • Pre-reserved seat
  • Earn 50% more AAdvantage miles



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